The date has been extended (2020/4/20)
From Wednesday, April 1, 2020 to Sunday, May 31, 2020 ※Extension is possible depending on the situation on the fixed date

We are deeply grateful for the continued patronage of all of our customers.

As a matter of social responsibility in reducing the spread of COVID-19, from March 1 2020 Cross Language Inc. (Chiyoda-ku, Tokyo, representative director: Mitsunobu Fukuta), implemented staggered working hours for our employees. However, to minimize the risk of infection spread, we are announcing the new plan to have our employees perform duties by telework. With the implementation of this, telephone reception will be temporarily suspended. We apologize for the inconvenience, but we would appreciate the the understanding from our valued customers and business partners.

■Implementation period
The date has been extended (2020/4/20)
From Wednesday, April 1, 2020 to Sunday, May 31, 2020 ※Extension is possible depending on the situation on the fixed date
The date has been extended (2020/4/6)
From Wednesday, April 1, 2020 to Thursday, April 30, 2020 ※Extension is possible depending on the situation on the fixed date
From Wednesday, April 1, 2020 to Sunday, April 12, 2020 ※Extension is possible depending on the situation on the fixed date

■Contents
①Implementation of telework for all employees
・With the exception of certain business content, employees will carry out duties at home as much as possible.
・We suggest using an online system for meeting with customers.
・In principle, we will carry out meetings and interviews with concerned parties online.

 

②About inquiry over telephone
We will suspend telephone reception during the telework implementation period.
We will continue handling emails. We apologize for the inconvenience, but
for inquiries, we ask that you contact us via the Contact Form.

The Contact Form for "WEB-Transer @homepage" users can be found here

The Contact Form for "WEB-Transer @Enterprise" users can be found here

The Contact Form for "WEB-Transer @Cloud" users can be found here

The Contact Form for "WEB-Transer @SDK" users can be found here

The Contact Form for customers using our translation package software is here

For non-technical matters including request of materials and documents, contract contents, and payments, please use the Contact Form here

In addition, we will continue to perform reviews of our measures depending on the situation of infection spread.
We will continue to prioritize the safety of our employees and partners and provide a stable environment to continue offering our services, and will evaluate the situation moving forward. It follows, and examination will carry out correspondence to establish environment that can provide stable service continuously while giving top priority to ensuring safety to our employee and people concerned in future. We would appreciate your understanding and cooperation.

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