We are deeply grateful for the continued patronage of all of our customers.

In Cross Language Inc. (Chiyoda-ku, Tokyo, representative director: Mitsunobu Fukuta), we carried out principle teleworking (telework) by new coronavirus infection spread after April 1, but will shift to the teleworking recommendation system following the fact that emergency declaration by the government was canceled. We do the system after June 1 as follows. We apologize for the inconvenience, but we would appreciate the understanding of our customers and the members concerned.

■Implementation period
From Monday, June 1, 2020 to Friday, July 31, 2020 ※There may be changes to this date depending on the developments of the situation.

    • ■Contents
      ①Recommendation of teleworking (telework) of all employees
      ・It shifts from the principle teleworking (telework) system to the teleworking (telework) recommendation system.
      ・When we go to our office, we perform "staggered office hours, leaving work" in order to avoid traffic congestion.
      ・We suggest the use of an online system for meetings with outside parties including customers.
      ・We obtain prior consent from related parties when planning to visit customers.

②About inquiry over telephone
We assumed telephone reception stop totally during telework implementation period,
About some telephones, we will restart acceptance in 11:00-16:00.
In addition, since our telephone reception times are shortened from our normal hours, we ask that inquires be made through our Contact Form.

The Contact Form for "WEB-Transer @homepage" users can be found here

The Contact Form for "WEB-Transer @Enterprise" users can be found here

The Contact Form for "WEB-Transer @Cloud" users can be found here

The Contact Form for "WEB-Transer @SDK" users can be found here

The Contact Form for customers using our translation package software is here

For non-technical matters including request of materials and documents, contract contents, and payments, please use the Contact Form here

In addition, we will continue to perform regular reviews of our prevention measures based on the situation of viral infection.
We will continue to prioritize the safety of our employees and partners and provide a stable environment to continue offering our services, and will evaluate the situation moving forward. It follows, and examination will carry out correspondence to establish an environment that can provide stable service continuously while giving top priority to ensuring the safety to our employees and people concerned in the future. We would appreciate your understanding and cooperation.

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