We are deeply grateful for the continued patronage of all of our customers.

In Cross Language Inc. (Chiyoda-ku, Tokyo, representative director: Mitsunobu Fukuta), we carried out principle teleworking (telework) by new coronavirus infection spread after April 1, but will shift to the teleworking recommendation system following the fact that emergency declaration by the government was canceled. We do the system after June 1 as follows. I apologize for the inconvenience, but customer, the members concerned would appreciate your understanding sequentially.

■Implementation period
From Monday, June 1, 2020 to Friday, July 31, 2020 ※Change is possible depending on the situation of situation in date.

    • ■Contents
      ①Recommendation of teleworking (telework) of all employees
      ・It shifts from the principle teleworking (telework) system to the teleworking (telework) recommendation system.
      ・When we go to our office, we perform "staggered office hours, leaving work" in order to avoid traffic crossing.
      ・We suggest online system to meeting with outside person who included customer.
      ・We get the consent of partner point beforehand and, about going out such as visits to customer, cope.

②About inquiry over telephone
We assumed telephone reception stop totally during telework implementation period,
About some telephones, we will restart acceptance in 11:00-16:00.
In addition, it follows, and, on inquiry, refer, and form would appreciate your contacting as we reduce the telephone reception desk system from time of peace.

The Contact Form for "WEB-Transer @homepage" users can be found here

The Contact Form for "WEB-Transer @Enterprise" users can be found here

The Contact Form for "WEB-Transer @Cloud" users can be found here

The Contact Form for "WEB-Transer @SDK" users can be found here

The Contact Form for customers using our translation package software is here

For non-technical matters including request of materials and documents, contract contents, and payments, please use the Contact Form here

In addition, we will perform review of measures contents depending on the viral infection situation each time.
We will continue to prioritize the safety of our employees and partners and provide a stable environment to continue offering our services, and will evaluate the situation moving forward. It follows, and examination will carry out correspondence to establish environment that can provide stable service continuously while giving top priority to ensuring safety to our employee and people concerned in future. We would appreciate your understanding and cooperation.

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